Globalbit is an Israeli custom software development company. This page is a case study about Care Laser (Healthcare). Globalbit built the mobile self-service app for Care Laser, Israel's largest aesthetic clinic chain — covering 33 branches with appointment booking, treatment history, and smart reminders. Key facts: 33 clinic branches, mobile self-service portal, appointment booking, treatment history tracking, smart reminders.
We Built the Mobile Self-Service App for Israel's Largest Clinic Chain
clinic branches across Israel
Israel's longest-running aesthetic clinic chain
from brief to full 33-branch deployment
A Self-Service App for 33 Clinics and Thousands of Patients
Globalbit built the mobile self-service app for Care Laser, Israel's largest aesthetic clinic chain — covering 33 branches with appointment booking, treatment history, and smart reminders.
A National Clinic Chain Running on Phone Calls
Care Laser is Israel's largest network of aesthetic and laser treatment clinics. With 33 branches, approximately 50 doctors, and hundreds of technicians, they serve a massive patient base across the country. But scheduling an appointment meant one thing: picking up the phone. That model couldn't scale, couldn't reduce no-shows, and couldn't give patients the self-service experience they expect from every other app on their phone.
- -Phone-only booking — Hundreds of thousands of patients across 33 branches could only schedule appointments by calling. Long hold times, limited hours, and no visibility into available slots meant patients were being lost before they ever walked in.
- -No patient self-service — Treatment history, upcoming appointments, and clinic information were locked inside internal systems. Patients had no way to manage their own care journey, and staff fielded the same questions over and over.
- -Multi-branch complexity — 33 clinics across Israel, each with different schedules, treatments, and staff. Coordinating availability across branches was manual and error-prone. Patients couldn't easily find the nearest branch with an open slot for their specific treatment.
- -Missed appointments — Without automated reminders or easy rescheduling, no-show rates were high. Every missed appointment is wasted clinic capacity, wasted revenue, and a frustrated practitioner with an empty chair.
"Care Laser's vision was clear: give every patient a personal clinic in their pocket. They needed a technology partner with deep healthcare experience who had built consumer-grade apps in regulated environments — not just another booking widget."
Integrate, Don't Replace
Everything a Patient Needs, in Their Pocket
We designed the app around one principle: make it easier to book a treatment at Care Laser than to make a phone call. Smart scheduling, personal history, and automated reminders in a clean interface that works the way patients expect apps to work.
The Platform Behind 33 Clinics
What patients see is simplicity. What powers it is a multi-branch scheduling engine that coordinates availability across 33 locations, routes patients to the right clinic, and lets them select treatments down to the specific body area.
Running a multi-location service business on phone calls?
From clinic networks to fitness chains, we help service businesses give their customers digital self-service without replacing existing systems.
From Brief to Full Rollout in 6 Months
Built for Healthcare Scale
Healthcare demands a higher bar: patient data security, real-time multi-location sync, and integration with existing regulated systems. Every technical decision was made with these constraints as non-negotiable requirements.
From Phone Lines to Digital Self-Service
The self-service app repositioned Care Laser from a traditional phone-booking operation into a digitally modern healthcare brand. Measurable impact across patient satisfaction, clinic efficiency, and appointment utilization.
Why Care Laser Chose Globalbit
Globalbit brings deep healthcare expertise and consumer app craft to every project. We understand regulated environments natively, and we build patient experiences that drive measurable operational improvements.
