We Brought Smart Water Management to Millions of Homes Worldwide

A Traditional Industry Stuck in the Analog Age

Arad Technologies makes world-class smart water meters — hardware installed in millions of homes across 60+ countries. But their customers had zero digital tools. Meter readings were manual. Leaks went undetected. Consumers had no visibility into their own water usage. Arad needed a digital platform to match their hardware leadership.

• -Manual Meter Reading — Water utilities relied on physical meter readings — sending staff door-to-door, creating delays, errors, and massive operational costs
• -Zero Consumer Visibility — Millions of homeowners and businesses had no way to monitor their own water consumption in real time, leading to waste and surprise bills
• -No Leak Detection — Water leaks went undetected for days or weeks, causing property damage, water waste, and inflated bills for consumers worldwide
• -Scaling Across 60+ Markets — Arad needed a single platform serving water utilities across different countries, languages, and regulatory standards — without custom builds for each market

"Arad Technologies wanted to bring disruptive technology into the traditional water metering market — combining hardware excellence with a consumer-grade digital experience that could scale globally."

From Meter Maker to Digital IoT Leader

The self-service portal didn't just digitize Arad's offering — it repositioned the entire company. Arad now competes as a technology platform, not just a hardware manufacturer.

Key Outcomes:

• -From Hardware to Ecosystem — Arad transformed from a hardware meter manufacturer into a digital IoT data provider, offering a complete B2B2C solution for water utilities globally.
• -Global Customer Adoption — Water utilities in over 60 countries deployed the platform to their end consumers, easily bringing their services into the digital age.
• -Reduced Water Waste — Leak alerts and real-time monitoring dramatically cut water waste — saving consumers money and helping utilities reduce non-revenue water losses.
• -Improved Service Quality — Water corporations provide faster, more transparent service — reducing customer support calls and eliminating meter-reading billing disputes.